Vinted Shoppers Share Frustration Regarding Sizing Updates

Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.

The second-hand shopping app has revised its sizing categories for women's and children's clothes but did not contact all shoppers about the modification.

Online Platforms Backlash

Many shoppers and sellers are expressing on platforms saying Vinted listings now show a different size category versus the original listing due to the recalibration.

The company said the updated approach better aligns with comparable marketplaces.

It has advised users to examine their items and adjust the sizing manually when needed, causing user dissatisfaction.

Size Classification Changes

Before the change, the measurements included a single numeric size and a letter, for instance S/8 or M/10.

The revised method features a letter with a size spectrum like S/UK 8-10.

In some cases, the size labels have been reassigned - like an L measurement used to be a 12 but is now a UK 16-18.

User Accounts

One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".

"Few clothing companies classify XL as 20-22," which is what Vinted now does.

Another user, based in Glasgow, explained products she uploaded with size 14 tags were appearing on the platform as larger sizing 20-22.

"Should someone sized 20-22 purchase these they may become frustrated," she said.

Required Changes

A different user, located in England, stated she felt frustrated because the modification necessitated personal updates the sizing for "all her products".

"This situation is especially annoying, since I have chronic health issues and platform income has been essential after experiencing income reduction," she said.

Platform Context

The app has more than 100 million members, comprising 18 million UK members.

It has emerged as a preferred choice to second-hand platforms like eBay and Depop.

This represents another occasion when a surprising modification on the platform has faced criticism: previously, Vinted reversed a change regarding delivery choices due to shopper criticism.

Eugene Pearson
Eugene Pearson

Digital marketing specialist with over a decade of experience in SEO and content strategy for UK businesses.